| About Us Zik Zak has been open in York since January 2000 and we want to ensure your complete satisfaction. We value your feedback and welcome any suggestions concerning our products/services. |
| Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into Zik Zak's shopping cart. You can view your basket at any time to review your purchases. We accept credit and debit card payments including Visa, Mastercard, Maestro, Solo, Electron. If you are shopping from outside the United Kingdom, place your order and your credit card company will convert the transaction to your own currency. We also accept payment by Paypal and Google Checkout. |
| Shipping And Handling Zik Zak does not belive in generating profits from delivery! All orders are sent "shipping at cost" to you the customer. Orders over £100.00 are free of carriage to the UK only. |
| Delivery Schedule All orders are shipped using FIRST CLASS signed for post in the UK. We pride ourselves on a fast turnaround and usually ship within a few days of receiving your order. For European and International orders please allow 21 days delivery from time of order. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Credit Card Security We use the Secure Trading payment gateway for payments which are processed through Lloyds Bank 3D Secure. For further information just follow the "Verified by Visa and Mastercard Secure Code" links on our home page |
| Guarantee We pride ourselves on the quality of our products and always try to ensure your complete satisfaction. However, as all our products are personalized/produced to order we cannot offer exchanges/refunds. Therefore, please ensure that you have the CORRECT SIZE AND ALL SPELLINGS ARE CORRECT FOR PERSONALIZED ITEMS when ordering. This does not affect your statutory rights. |
| Reaching Us If you need to reach us, please email us on sales@zikzak.co.uk. Alternatively, you can call on 01904 655255 (International +44 1904 655 255) or write to Zik Zak, 15 Fossgate, YORK, North Yorkshire, YO1 9TA United Kingdom |
| Privacy Policy Zik Zak does not disclose buyers' information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart while you shop. Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes We keep your contact details for our own records only. We may contact you periodically with any special offers or promotions. We promise that we will never "sell" on any details that you provide us with. Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy We regret that as all our items are made to order and/or personalized we cannot accept returned items. This does not affect your stauatory rights. For full information you can visit:- "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
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Thanks for the T shirt, you've done a great job!
I'm sure if I see any other interesting jpegs I'll be back in touch with a request to print them.
Thanks again!
Paddy
stewart,
cheers for the last batch again, many people have now commented on how
lovely they are.
geof
Hi Christine
As you reassured me about the safety of the site, I tried again and the order
has gone though.
thanks, Karen
thank you very much for the shirts, i love them they are great.
thanks-- sam
Hi Christine,
I received the apron this morning and it looked great. Our client has now
received it and loves it. So many thanks for your help and getting it to me
so quickly.
Cheers Fleur
hi,
those polo shirts for lancaster university were
absolutely gorgeous came down a right treat with
the girls and also we managed to stick the letters
on the boat thank you they look very good
... picture attached!!
thank you
sarah
Just a quick note to say thank you for the quick and efficient service you have provided.
The t-shirt is absolutely fabulous.
Many thanks
Sharon
Hi,
Thanks very much for the trial t shirts you made for us last week. They look great, good job!
R. K.
Thanks for all your help getting the t-shirts done in time for the show. They were a huge success.
Kind regards
Grand Opera House, York
Hi
Just to let you know that I have received the apron, and to say thankyou very much because its great. I cant wait to give it to my brother in law for his 40th birthday tomorrow (he's a head chef!)
Regards
Deborah
Many thanks Stewart! The shirts are perfect.
Thanks,
Craig
Christine -
Thank you very much for the polo shirts, they were a big hit with the
committee members!
Thanks again for your help,
K. Z.
